[ERROR] Attempted to communicate without completing encryption handshake
Use case:
Having trouble getting the browser integration of ShotGrid Desktop up and running.
Launching Shotgun Desktop tells me the webserver is running:
[ INFO] WebSocketServerFactory (TLS) starting on 9000
[ INFO] Starting factory
…followed by loads of debug records which do not show any errors.
When logging into the ShotGrid site, I get:
[ INFO] Connection accepted.
Right-clicking on a project tells me that ShotGrid is retrieving actions and gives me the following log output:
[ INFO] Connection accepted.
[ ERROR] Attempted to communicate without completing encryption handshake.
[ ERROR] Attempted to communicate without completing encryption handshake.
[ INFO] Connection closed.
[ DEBUG] Reason received for connection loss: [Failure instance: Traceback (failure with no frames): : Connection to the other side was lost in a non-clean fashion: Connection lost.
Opening a project in ShotGrid produces the following log output:
[ INFO] Connection accepted.
[ ERROR] Attempted to communicate without completing encryption handshake.
[ ERROR] Attempted to communicate without completing encryption handshake.
[ ERROR] Attempted to communicate without completing encryption handshake.
[ ERROR] Attempted to communicate without completing encryption handshake.
[ WARNING] dropping connection to peer tcp4:127.0.0.1:52451 with abort=True: WebSocket closing handshake timeout (peer did not finish the opening handshake in time)
[ INFO] Connection closed.
[ DEBUG] Reason received for connection loss: [Failure instance: Traceback (failure with no frames): : Connection to the other side was lost in a non-clean fashion: Connection lost.
How to fix:
Add shotgunlocalhost.com to the proxy bypass list.
Example of what’s causing this error:
Proxy configuration.